Indian BPO exports outpace IT services: Global market to reach $268 billion by 2029; set to maintain lead in FY2026, says Kotak Report
NEW DELHI: Indian business process outsourcing (BPO) exports are growing faster than information technology (IT) services and are projected to keep this lead in FY2026, according to a new report by Kotak Institutional Equities. The strong performance is being driven by global companies’ focus on cost optimisation, increasing outsourcing of business functions, and a growing…